Welcome to DDS4U.ai — an AI-powered business automation and CRM platform owned and operated by Darshan Digital Solutions Pty Ltd (“DDS4U,” “we,” “us,” or “our”).By accessing or using our website https://www.dds4u.ai or any related products, services, or applications (collectively, “the Services”), you agree to comply with and be bound by these Terms & Conditions.

If you do not agree, please discontinue use of the platform.

1. Definitions

We collect information to deliver and improve our Services, provide customer support, and ensure a secure user experience.

2.1 Information You Provide Directly

● Account Information – such as your name, email address, phone number, business name, and billing details.

● Payment Information – processed securely through our third-party payment gateway (we do not store your credit card details).

● Communication Data – including emails, chats, feedback, or inquiries sent to our support team.

● Uploaded Files & Media – including documents, contracts, forms, and other files you upload to the DDS4U platform.

Custom Data – any additional business or client information you enter while using automation tools, CRM, or integrations.

2.2 Information Collected Automatically

● Usage Data – pages visited, actions taken within the platform, IP address, browser type, and operating system.

● Device & Log Data – access times, error logs, and system performance data to improve reliability and user experience.

● Cookies & Tracking Technologies – we use cookies and similar tools to personalise experiences, analyse usage, and display relevant content.

2.3 Information from Third Parties

We may receive information from

● Integrated tools (e.g., Google, Facebook, or LinkedIn).

● CRM or marketing platforms connected by you.

Publicly available business directories and lead generation sources.

3. How We Use Your Information

We use the information we collect to

● Create and manage user accounts and subscriptions.

● Deliver, maintain, and improve our Services.

● Provide customer support and respond to inquiries.

Send administrative updates, invoices, and security notifications
● Personalise user experiences and automate workflows.

● Conduct analytics and improve platform performance.

Comply with legal obligations and prevent fraud or misuse.

4. Data Sharing and Disclosure

We respect your data privacy and do not sell your personal information.

We may share limited data only with

● Service Providers – for hosting, payment processing, analytics, and customer communication.

● Integration Partners – if you connect third-party apps or CRMs.

● Legal Authorities – when required by law or to protect our legal rights.

● Business Transfers – if our company or platform is merged, sold, or reorganised.

All third-party vendors are contractually bound to handle your data in compliance with this policy.

5. Data Retention

We retain your personal information only for as long as necessary to

● Fulfil the purpose it was collected for.

● Comply with legal and accounting requirements.

● Resolve disputes and enforce agreements.

You may request deletion of your account and associated data at any time (see Section 10).

6. Data Security

We implement industry-standard security measures to safeguard your information

● Encrypted data transmission (SSL/TLS).

● Role-based access control for staff and partners.

● Regular system audits and vulnerability monitoring.

● Secure data storage on Australian and/or trusted international cloud servers.

However, no digital transmission is 100% secure, and we cannot guarantee absolute protection from unauthorised access.

7. Cookies and Tracking

DDS4U.ai uses cookies and similar technologies to

● Keep you signed in.

● Remember your preferences.

● Measure traffic and performance.

● Deliver personalised marketing campaigns.

You can control cookie settings through your browser, but disabling cookies may limit certain features.

8. International Data Transfers

Our servers and service partners may operate in multiple countries.

By using our Services, you consent to the transfer of your data to these locations, which may have different data protection laws than your jurisdiction.We take steps to ensure adequate protection is applied consistent with Australian and global privacy standards.

9. Children’s Privacy

DDS4U.ai is intended for use by individuals aged 18 years and older. We do not knowingly collect information from minors.If you believe your child has provided us personal data, please contact us immediately for removal.

10. Your Rights

Depending on your location, you may have the right to

● Access, correct, or update your personal information.

● Request deletion of your data.

● Withdraw consent to marketing or data processing.

● Request a copy of your stored data.

To exercise these rights, please email [email protected]

11. Third-Party Links and Integrations

Our website and platform may contain links or integrations to third-party websites or apps.

We are not responsible for their privacy practices and encourage you to review their policies before sharing data.

12. Updates to This Policy

We may update this Privacy Policy periodically.

All revisions will be posted on this page with an updated “Last Updated” date.

Your continued use of DDS4U.ai after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:

Darshan Digital Solutions Pty Ltd

Email: [email protected]

Website: https://www.dds4u.ai

Address: Docklands, Melbourne, Victoria, Australia

© Copyright 2026. All Rights Reserved.

Intellectual Property of Darshan Digital Solutions Pty Ltd | ABN : 61 649 656 155